ContactNet software supports business development and better client service by enabling firms to quickly identify who within their firm has the best relationship with a prospective client.
ContactNet
ContactNet is the leading end-user application to access your relationship data. Depending on your firm’s objectives, ContactNet may be configured for use firm-wide by all employees, and/or by marketing and business development groups. Samples of the value of ContactNet, and its use cases, are:
- Annual business planning
- Retaining current clients
- Developing new clients
- Prioritizing target clients
- Responding to RFPs
- Cross selling
- Monitoring key clients
- And many more
ContactNet offers powerful basic and advanced search capability, as well as advanced, configurable reporting options designed for marketing and business development users. Advanced privacy configurations enable firms to find the right balance between privacy and sharing.
ContactNet is in use at law firms, investment management firms, banks, consulting firms and advertising firms, both publicly and privately held, from 50 employees to 20,000.
Automated Data Collection, Minimal Maintenance
The CN Relationship Server is at the core of all ContactNet end-user applications. ContactNet gathers and analyzes data that already exists within your firm. Each client determines the appropriate data sources for analysis, which can include:
- E-mail and calendaring applications (Outlook, Notes, etc.)
- CRM Systems
- Marketing Databases
- HR Databases
- Billing Systems
- Phone Systems
ContactNet applies a series of processes and algorithms, including data quality filtering, privacy filtering, relationship strength monitoring, contact de-duplication analytics, and search indexing to ensure that users receive the best results for any query. As a result, ContactNet uncovers 3-8 times more relationships than other options.