Featured Case Study
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5/26/2010
Cuatrecasas Implements ContactNet to Unleash the Value of its Relationship Assets
Cuatrecasas Goncalves Pereira
ContactNet (ERM)
With almost a century of professional practice and an excellent reputation, Cuatrecasas, Goncalves Pereira is a leading international benchmark for all legal issues in Spain and Portugal. For a firm the size of Cuatrecasas, it is difficult for lawyers to uncover who in the firm already has a contact with a client or prospective client, which can prove to be vital information. The firm typically opens around 7,000 new matters a year, which creates ample email traffic around ‘connections.’ Cuatrecasas realized it could implement a technology solution that would solve the ‘who knows whom’ problem based on firm-wide communications, limiting the time lawyers spend tracking the information down.
Cuatrecasas Goncalves Pereira
ContactNet (ERM)
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3/25/2010
Luce Forward Implements Innovative Intranet Portal using XMLAW SharePoint Technology
Luce Forward
XMLAW Intranet, Extranet & Search
With more than 180 attorneys working in six offices throughout California, Luce Forward needed to find a way to effectively collaborate and share information across its offices, practice groups, departments, and committees to provide the best possible service to clients.
Luce Forward made it a top priority to find an efficient way for attorneys and staff to access and share timely information, including client and firm financials, client contact information, and important client documents.
However, all of this important data resided in separate applications and databases at the firm. Luce Forward used InterAction for contact management, Interwoven for document management, and Rippe Kingston for financial information. The firm had shared folders on its servers and relied heavily on email to exchange information. So, Luce Forward set out to implement a comprehensive intranet solution using Microsoft SharePoint
Luce Forward
XMLAW Intranet, Extranet & Search
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12/10/2009
Walkers Global's New Web Design Helps Drive Business Development
Walkers Global
Websites
Walkers Global provides legal and management services to Fortune 100 and FTSE 100 global corporations and financial institutions, capital markets participants, investment fund managers, growth and middle market companies. The firm has offices in the British Virgin Islands, the Cayman Islands, Dubai, Hong Kong, Jersey, London and Singapore.
In 2009, Walkers set forth to revise its website in hopes of enhancing the effectiveness of its online marketing and communications and creating a more visually engaging Web experience for visitors. It wanted to create a website that truly reflected the uniqueness of the firm, while incorporating innovative design elements that would help foster more engagement with visitors.
Walkers Global
Websites
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Recent Case Studies
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3/26/2010
Ozannes Implements Contact Management System to Automate and Drive Business Development Forward
Ozannes
Contact Management
Ozannes, which is about to merge with fellow Channel Islands firm Mourant du Feu & Jeune, recently purchased 3E, the advanced financial and practice management solution from Hubbard One’s sister company Elite. The next step was to implement a CRM system to integrate with its new financial solution to create a platform that would enable the firm to unlock client financial data and furnish the firm’s business development and marketing efforts with detailed information about its most profitable clients.
When Ozannes merges with Mourant, it will become by far the biggest Channel Islands’ law firm and third largest offshore firm. The merger highlighted the need for a powerful business development platform.
Ozannes
Contact Management
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1/8/2010
Bowman and Brooke LLP Boosts Business Development with Monitor Suite and ContactNet
Bowman and Brooke LLP
Monitor Suite
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ContactNet (ERM)
Bowman and Brooke LLP is a nationally recognized trial firm that defends a variety of corporate clients, including Fortune 500 companies. The firm has more than 150 lawyers in offices in Minneapolis, Phoenix, Detroit, San Jose, Los Angeles and Richmond. In 2009, Bowman and Brooke hired on a director of client development and growth in an effort to more effectively uncover and understand where the firm’s opportunities lie. The new director, Doug Hoover, realized the importance of implementing technology to help him in his goal.
Bowman and Brooke LLP
Monitor Suite
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ContactNet (ERM)
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1/5/2010
Law Firm Maximizes Business Development Resources with Monitor Suite
Weinberg, Wheeler, Hudgins, Gunn & Dial
Monitor Suite
Weinberg Wheeler Hudgins Gunn & Dial (WWHGD) is a national trial law firm with more than 75 attorneys in offices in Atlanta, Las Vegas and Miami. The firm’s marketing and business development are powered by a one-person marketing department that’s charged with handling marketing, public relations, event planning and various other duties for the law firm. Although the firm has limited marketing resources, it was eager to find a way to uncover and leverage extensive and detailed data about competitors and market trends. So the firm sought to implement a technology solution that would enable their small marketing department to effectively and efficiently conduct competitive intelligence.
Weinberg, Wheeler, Hudgins, Gunn & Dial
Monitor Suite
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11/18/2009
McGlinchey Stafford Marketers Win with Monitor Suite
McGlinchey Stafford PLLC
Monitor Suite
McGlinchey Stafford PLLC is a commercial law firm with more than 190 attorneys that represents clients from eight offices across the nation. The firm counsels businesses, corporations and institutions in business, consumer finance, government, healthcare, labor and employment, litigation and public finance.
A firm driven by innovation, McGlinchey’s marketing team continually looks for new ways to leverage information and technology to drive client development. In 2008, the firm realized that its current business information system was unequal to the marketing and business development tasks it wanted to perform. So, McGlinchey sought out a better way to match its competencies to the needs of its targets.
McGlinchey Stafford PLLC
Monitor Suite
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8/4/2009
Down Economy Proves Right Time for Nabarro to Implement Contact Manager
Nabarro
Contact Management
Nabarro is a major UK commercial law firm with over 130 partners leading more than 420 lawyers in offering a broad range of corporate legal services to major national and international clients. The firm sought to implement a new contact management solution that would help the firm uncover the reach and strength of firm relationships and gain better visibility of the opportunities that existed for service delivery.
Nabarro had tried to implement a contact management system before, but the project suffered from technical limitations and poor adoption. However, Nabarro recognized that if it could successfully implement a new contact management system, it would help the firm deliver added value to its client base, a challenge the firm set for itself despite the economic downturn.
Nabarro
Contact Management
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7/29/2009
Frommer Lawrence & Haug LLP Foster Firm-wide Information Sharing through New Intranet
Frommer Lawrence & Haug LLP
XMLAW Intranet, Extranet & Search
A New-York based firm with more than 70 attorneys and scientific advisors, Frommer Lawrence & Haug LLP represents Fortune 500 companies, growth enterprises and individuals in intellectual property, transactional, regulatory and antitrust law. Frommer Lawrence & Haug sought to create a relevant and easy-to-use intranet that would enable them to share information firm-wide.
Frommer Lawrence & Haug LLP
XMLAW Intranet, Extranet & Search
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7/16/2009
Sutherland Brings Effective Interactivity to New Careers Website Design
Sutherland Asbill & Brennan LLP
Career Sites
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Websites
Sutherland Asbill & Brennan LLP, a 500-attorney firm based in Atlanta, Georgia, is known for its legal work for many of the world’s largest companies. The firm handles matters throughout the United States and worldwide in seven major practice areas: corporate, financial services, energy and environmental, intellectual property, litigation, real estate, and tax.
In preparation for the firm’s 2009 recruiting season, Sutherland sought to redesign its Careers site. Sutherland wanted to create a visually and functionally rich site experience for not only law students, but also lateral attorneys and business professionals.
Sutherland Asbill & Brennan LLP
Career Sites
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Websites
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4/27/2009
Lewis Silkin Implements ContactNet Bringing Power of Social Networking into Corporate Setting
Lewis Silkin LLP
ContactNet (ERM)
Lewis Silkin, a successful London-based commercial law firm, recognised the growing popularity of social networking applications in the consumer market. The firm wanted to find a way of harnessing the strength of social networking internally in order to leverage its relationships better to win more business and cross-sell its services to existing clients. So, the firm set out to implement the power of networking connectivity within a corporate setting in an effort to transform the way it leveraged its relationship assets for new business initiatives.
Lewis Silkin LLP
ContactNet (ERM)
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3/30/2009
Leveraging Relationship Technology for Strategic Business Development
Greenberg Glusker Fields Claman & Machtinger LLP
ContactNet (ERM)
Greenberg Glusker Fields Claman & Machtinger LLP is a full-service law firm located in Los Angeles, California with specific expertise in entertainment and real estate law. Greenberg Glusker’s nimble, three-member marketing team focuses on creative and non-traditional means for growing the business – particularly in the challenging economic climate. Greenberg Glusker understands that being able to mine and leverage the firm’s business relationships is key to maintaining and developing the practice. The firm’s marketing team recognized that business is primarily based on who the firms knows and that is was critical to not only know with which attorneys certain relationships existed, but also the strength of those relationships. In an effort to better understand the firms’ existing relationships, the team sought to launch an enterprise relationship management system in conjunction with the relaunch of its contact relationship management (CRM) solution.
Greenberg Glusker Fields Claman & Machtinger LLP
ContactNet (ERM)
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3/30/2009
Sutherland Targets Niche Audience with Engaging Blog
Sutherland
Mini-Sites & Blogs
Sutherland, a global reaching law firm with a track record of innovation, recognized a trend in the growing need to expand offshore energy resources in light of fluctuating energy prices, national security concerns and a great public awareness about global warming. Sutherland wanted to create a vehicle that would allow the firm to provide value to a niche group of clients and prospects by providing relevant information on important policy, regulatory and political matter impacting their industry.
In order to share the firm’s expertise, it sought to create a blog similar to its LNGLawBlog, which provides information on matters relating to development of offshore renewable energy, oil and gas resources, LNG and other areas. Sutherland wanted to be able to provide useful information, while demonstrating its deep expertise, and a blog provided a simple, effective and easy-to-manage solution.
Sutherland
Mini-Sites & Blogs
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